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Terms and Conditions

Fast License logo

 

 

Last updated: 26/01/2026

These Terms and Conditions ("Terms") govern your use of the Fast License website and services. By submitting a request or making a payment through Fast License, you agree to these Terms.

1. About Fast License

Fast License operates as a directory and matching service that helps students find independent driving instructors based on their stated requirements. Fast License does not provide driving lessons directly and is not a driving school.

 

2. How the Service Works

  • The customer completes a form specifying their driving lesson requirements.

  • Fast License searches for a suitable driving instructor.

  • Once an instructor is found, the customer is requested to make a payment via a Stripe payment link.

  • The payment consists of:

    • The cost of the driving lesson, set by the instructor or driving school; and

    • A £5.99 service fee charged by Fast License for searching and matching.

  • After payment, Fast License pays the instructor the lesson cost minus the £5.99 service fee, which is held as a deposit.

  • The £5.99 service fee is released to Fast License only after the lesson has successfully taken place.

 

3. Payments

  • Payments are only requested after an instructor has been found.

  • All payments are processed securely via Stripe payment links.

  • Stripe acts as an independent payment processor. Fast License does not store or have access to your full card details.

  • The total amount charged includes:

    • The lesson price set by the instructor or driving school; and

    • A £5.99 Fast License service fee for searching and matching.

There is no charge if:

  • No instructor is found; or

  • The customer no longer requires the service before an instructor is confirmed.

 

4. Cancellations by the Customer

  • If the customer cancels after payment has been made, the £3.99 service fee is non‑refundable.

  • Any refund of the lesson cost is subject to the individual instructor’s or driving school’s cancellation policy.

  • Fast License is not responsible for enforcing or overriding an instructor’s cancellation terms.

 

5. Cancellations by the Instructor

  • If the instructor cancels the lesson:

    • Fast License will retain the £5.99 deposit from the instructor; and

    • Fast License will attempt to find a replacement instructor for the customer.

  • Any lesson payment remains subject to the terms and conditions of the driving school or instructor providing the lesson.

 

6. Instructor Relationship

  • Driving instructors listed or matched through Fast License are independent third parties.

  • Fast License is not responsible for:

    • The quality of instruction;

    • Instructor availability;

    • Lesson outcomes; or

    • Any disputes between the customer and instructor.

Any agreement for lessons is strictly between the customer and the instructor or driving school.

 

7. Refunds and Cancellations (Summary)

Service Fee (£5.99)

  • Non-refundable once payment is made, except where required by law.

Customer Cancellation

  • If the customer cancels after payment, the £5.99 service fee is not refunded.

  • Any refund of lesson fees is subject to the instructor’s or driving school’s cancellation policy.

Instructor Cancellation

  • If the instructor cancels, Fast License will retain the £5.99 deposit from the instructor.

  • Fast License will attempt to find a replacement instructor.

  • Lesson payments remain subject to the instructor’s or driving school’s terms.

 

8. Limitation of Liability

To the maximum extent permitted by law, Fast License shall not be liable for:

  • Any loss arising from cancelled or rescheduled lessons;

  • Actions or omissions of driving instructors;

  • Indirect or consequential losses.

Nothing in these Terms limits liability for death, personal injury, fraud, or any liability that cannot be excluded under UK law.

9. Changes to These Terms

Fast License may update these Terms from time to time. Updated versions will be published on the website with a revised date.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales.

11. Contact Information

If you have questions about these Terms, contact:

Company Name: Fast License Email: hello@fastlicense.co.uk Country: United Kingdom

12. User Acknowledgement

By submitting a request or completing payment, you confirm that:

  • You have read and understood these Terms and Conditions;

  • You understand Fast License is a matching service, not a driving school;

  • You agree to the £5.99 non-refundable service fee once payment is made.

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