Terms & Conditions

1. About FastLicense

FastLicense is a matching service, part of the FastADI group. We find learner drivers in Brighton, Hove and Portslade an experienced, DVSA-approved driving instructor (ADI) with real availability. We don't give driving lessons ourselves and we are not a driving school.

2. How it works

• You tell us what you need: your area, gearbox, availability and any test date.
• You pay a one-off fee of £29.99. You receive a confirmation email with a summary of your request.
• We contact instructors who cover your area and teach your gearbox, and check they can start with you.
• We send you your instructor's details, usually within 24 hours. This is your match.
• You book and pay for lessons directly with the instructor.

3. Price and payment

• The £29.99 fee covers finding and introducing your instructor. It is not the price of a lesson.
• Lesson prices are set by each instructor (in Brighton and Hove usually £45 to £50 per hour) and are paid to them, not to us.
• Payments are processed by Stripe. We never see or store your full card details.
• If you use a discount code, the discount is applied at checkout. Any refund under these terms is of the amount you actually paid.

4. Our 14-day guarantee

Most learners are matched within 24 hours. If we can't find you a suitable instructor within 14 days of your payment, we refund the full £29.99 to your card. You don't need to ask: if the 14 days pass without a match, we contact you and issue the refund.

5. Changing your mind

• When you pay, you ask us to start your search straight away.
• You can cancel at any time before we send you your match, and we refund the full £29.99.
• Once we have sent you a match that meets the requirements in your request, our service is complete and the fee is no longer refundable, except as described in section 6 or where the law says otherwise.
• To cancel, reply to your confirmation email or write to hello@fastlicense.co.uk.

6. If the instructor can't start

If your instructor cancels or can't give you a first lesson, tell us within 14 days of your match. We'll find you a replacement at no extra cost. If we can't find a replacement within 14 days, we refund the £29.99 in full.

Payments for lessons, and cancellations of individual lessons, are covered by the instructor's own terms.

7. Your part

• Give us accurate details. If your area, gearbox or availability changes, tell us so we can adjust the search.
• Reply when we or your instructor get in touch. If we can't reach you for 14 days after sending your match, we treat the service as complete.

8. Instructors

Every instructor we match you with is a DVSA-registered Approved Driving Instructor who works independently. Your lessons are an agreement between you and the instructor. We are not responsible for the teaching itself, lesson outcomes or test results, but if something goes wrong, tell us and we'll help.

9. Refunds at a glance

Refunds go back to the card you paid with, within 14 days of being agreed. Your bank may take a few more days to show them.

10. Liability

We are responsible for providing the matching service with reasonable care and skill. We are not liable for losses that were not foreseeable, for the acts of independent instructors, or for cancelled or rescheduled lessons. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or any other liability that cannot be limited under UK law, and nothing affects your statutory rights as a consumer.

11. Your data

We use your details only to run your search, contact you and send you service emails such as your confirmation. See our Privacy Policy.

12. Changes and governing law

We may update these terms. The version published when you pay is the one that applies to your search. These terms are governed by the laws of England and Wales.

13. For driving instructors

This section applies if you join FastLicense as an instructor through our instructor page.

• Free to join. You never pay us a fee and we take no commission on your lessons. There is no contract and no minimum term: you can pause or leave at any time by message or by email.
• Who can join. You must be a DVSA-approved driving instructor with a valid ADI certificate, and tell us straight away if it expires, is suspended or is withdrawn. We check your ADI number, ask for a photo of your ADI badge, and may decline or remove a profile, for example if we can't verify it or after complaints from learners.
• Learner requests. We send requests that match your areas and gearbox by WhatsApp or text. You are free to accept or pass. We may limit the number of instructors in each postcode area and keep a waiting list, and we can't promise a particular number of learners.
• After you accept. We put you in touch with the learner. Lessons, prices, payments and cancellations are agreed between you and the learner. You are responsible for your teaching, your vehicle, your insurance and keeping to DVSA rules.
• Learners' details. Use them only to arrange lessons with that learner, keep them confidential and don't pass them on. If you don't take the learner, delete them.
• Independence. You work for yourself. Joining FastLicense does not make you our employee, agent or franchisee.

14. Referral launch offer for instructors

For a limited time, we pay instructors £10 for every learner they refer whose first lesson is confirmed.

• Who can take part. Instructors we have approved who asked for a referral code. Each code is personal.
• How to refer. Share your personal link (fastlicense.co.uk/?ref= followed by your code) or your code. The learner gets the discount shown at checkout. Please don't send us a learner's details without their permission: they contact us themselves.
• How we track it. A booking made through your link is linked to you automatically. If the learner only typed your code, or you think a booking is missing, tell us by WhatsApp, text or email within 30 days of the booking.
• When it's due. Once the learner has paid, been matched with an instructor and had their first lesson, and the booking has not been refunded. There is no reward when you are also the instructor matched with that learner.
• When it's paid. Once your rewards reach £30, in the way we agree with you. You are responsible for any tax due on what you receive.
• Fair use. One reward per learner. If a learner uses more than one code, the first counts. We may refuse a reward we can't verify or that looks false, for example referring yourself or someone who had already contacted us.
• Changes. This is a launch offer: we may change or end it by updating this page. Learners who booked before the change still count under the old terms.

15. Contact